Terms of Service

Last Updated: January 2025

1. Acceptance of Terms

Welcome to Parroten! By accessing and using our services, you agree to comply with these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Service Description

Parroten is an AI-powered English speaking practice platform that provides the following features:

Speech-to-text (AI transcription, supporting mixed Chinese-English recognition)
Text polishing and improvement suggestions
Grammar error detection and correction
Vocabulary upgrade suggestions
Voice cloning and reading
Learning records and vocabulary management
Pronunciation practice and scoring

We offer both a free version and a paid premium version. The free version includes core features but may have usage limitations (such as daily recording limits). The premium version provides additional permissions, such as more usage times and additional features.

3. User Responsibilities and Acceptable Use

When using our services, you agree to:

Provide accurate and truthful information (if applicable)
Not use the services for any illegal, harmful, fraudulent, or unauthorized purposes
Not interfere with or disrupt the normal operation or security of the services
Not attempt to gain unauthorized access to our systems, other users' accounts, or data
Not upload content containing malware, viruses, trojans, or other harmful code
Not upload content that infringes on others' intellectual property, privacy rights, or other rights
Not upload content containing hate speech, threats, harassment, or discriminatory content
Not engage in any activities that may harm the services or user experience (such as automated scripts, crawlers, etc.)
Comply with all applicable laws and regulations

Violation of these terms may result in immediate termination of your account and service access without refund.

4. Intellectual Property

Parroten's Intellectual Property: Parroten and all its content (including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, and software) are the property of Parroten or its content providers and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or use our intellectual property without our explicit written permission.

Your Content: You retain full ownership of all content you upload or create (including recordings, text, etc.). By using our services, you grant us the necessary permissions to process this content to provide services to you (such as AI transcription, polishing, etc.). We will not use your content for other purposes or claim ownership of your content.

Feedback: If you provide us with any feedback, suggestions, or ideas, we have the right to use them to improve our services without paying you any fees or assuming any obligations.

5. Service Availability and Modifications

We strive to ensure continuous service availability but do not guarantee:

Services will be uninterrupted, timely, secure, or error-free
Services will meet all your requirements
Any errors in the services will be corrected promptly
Services will fully meet your expectations

We reserve the following rights:

To modify, update, or improve services at any time
To suspend or terminate services (such as due to maintenance, upgrades, or force majeure)
To restrict or suspend the use of certain features
To change the terms of service or pricing

For significant changes, we will make reasonable efforts to notify users in advance, though in some cases advance notice may not be possible.

6. Disclaimer

Our services are provided "as is" without any express or implied warranties. We do not guarantee:

Services will meet all your requirements
Services will be uninterrupted, timely, secure, or error-free
Results obtained through the services will be accurate or reliable
Any errors in the services will be corrected

7. Limitation of Liability

To the maximum extent permitted by law, Parroten and its affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our services.

8. Paid Services and Subscriptions

We offer both a free version and a paid premium version:

Free Version: Provides core features but may have usage limitations (such as daily recording limits)
Premium Version: Provides unlimited usage and additional features, available through monthly or annual subscriptions
Pricing: We reserve the right to modify pricing at any time, but this will not affect the price of your current subscription period
Auto-Renewal: Subscriptions will automatically renew unless you cancel before the end of the subscription period
Cancellation: You may cancel your subscription at any time, and cancellation will take effect at the end of the current billing cycle

Refund Policy: Since our services are digital products delivered immediately, refunds are generally not provided. However, we may consider refund requests in the following circumstances: serious technical issues with the service that we cannot resolve, duplicate charges, or other special circumstances. Refund requests should be submitted within 7 days of purchase.

EU Users: If you are an EU consumer, under EU consumer protection laws, you have the right to cancel your subscription and receive a full refund within 14 days of purchase, provided you have not started using the service. If you have already started using the service, you still have the right to cancel, but may be required to pay a proportional fee for the period you have used the service.

9. Account and Security

Account Responsibilities: You are responsible for:

Maintaining the confidentiality of account information, including passwords (if applicable)
All activities that occur under your account
Immediately notifying us of any unauthorized account use
Ensuring that the information you provide is accurate, complete, and up-to-date

Security Measures: We employ industry-standard security measures to protect your account and data, but we cannot guarantee absolute security. You should use strong passwords and take appropriate security measures.

10. Termination and Suspension

Your Right to Terminate: You may stop using our services at any time. If you have a paid subscription, you need to cancel your subscription to avoid future charges.

Our Right to Terminate: We reserve the right to terminate or suspend your account and access to services at any time for reasons including but not limited to:

Violation of these Terms of Service
Engaging in illegal, harmful, or fraudulent activities
Extended inactivity (such as not using the service for more than 12 months)
Non-payment of amounts due
Other reasons we deem reasonable

After termination, you will no longer have access to your account and data. We will delete your data within a reasonable time, though some data may be retained due to legal requirements.

11. Dispute Resolution

Governing Law:

These Terms of Service are governed by and construed in accordance with the laws of California, United States, without regard to its conflict of law provisions.
If you are a consumer (non-commercial use), the mandatory consumer protection laws of your country or region still apply, and these laws may grant you additional rights that these terms do not limit.
If you are located in the European Economic Area ("EEA") or the United Kingdom, local mandatory laws will take precedence, particularly regarding consumer protection.

Jurisdiction:

For Business Users: Any disputes arising from these terms shall be submitted to the competent courts of San Francisco, California, United States for resolution through litigation.
For Consumer Users: You may choose to file a lawsuit in the courts of your country or region, or choose to file a lawsuit in the courts of San Francisco, California, United States. We agree to accept the jurisdiction of any of the above courts.

Dispute Resolution Methods:

Any disputes should first be resolved through friendly negotiation.
If negotiation fails, the parties agree to resolve disputes through litigation in accordance with the above jurisdiction provisions.
For small claims, the parties may consider resolving disputes through online dispute resolution platforms or mediation.

Class Action Waiver:

To the maximum extent permitted by law, you agree to waive your right to participate in class action lawsuits or class-wide arbitration.
This provision does not apply to users in the EEA, United Kingdom, or other jurisdictions that prohibit waiving the right to class action.

Arbitration Agreement (Non-EU Users):

If you are not a user in the EEA, United Kingdom, or other jurisdictions that prohibit such arbitration agreements, the following provisions apply to you:

Arbitration Requirement: Except for limited exceptions, any disputes, claims, or controversies between you and us arising from these terms or services shall be resolved through binding final arbitration rather than in court. You agree to waive your right to pursue disputes or claims and seek relief in a court of law and to have a jury trial.
Exceptions: The following disputes are not subject to the arbitration agreement and may be resolved in court: (a) disputes involving intellectual property; (b) disputes involving theft, misappropriation, or unauthorized use of services; (c) disputes involving violations of Section 3 (Acceptable Use Policy).
Arbitration Procedure: Arbitration will be conducted by the American Arbitration Association ("AAA") in accordance with its Commercial Arbitration Rules. Arbitration will take place in San Francisco, California. The arbitrator must be a lawyer or former judge with relevant experience.
Arbitration Costs: Unless otherwise required by applicable law, each party shall bear its own attorney fees and costs.
Opt-Out: If you do not wish to be bound by this arbitration agreement, you must opt out within 30 days of first accepting these terms by sending written notice to [Arbitration Opt-Out Address]. Your opt-out notice must include your name, address, and a clear statement that you opt out of the arbitration agreement.

12. Service Limitations and Usage Quotas

To ensure fair use and stability of the services, we may set the following limitations on service usage:

Free Version: Daily recording limits, processing duration limits, etc.
Premium Version: Reasonable usage limitations may apply to prevent abuse
Technical Limitations: File size, recording duration, and other technical limitations
Rate Limitations: API call frequency limitations

We reserve the right to modify these limitations at any time but will not unreasonably restrict normal use.

13. Third-Party Links and Services

Our services may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of these third-party websites or services. When you access these websites or use these services, you do so at your own risk and should comply with their terms of use.

14. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Any significant changes will be published on the website and the "Last Updated" date will be updated. For significant changes, we may notify you by email or other means.

Continued use of our services after the changes take effect indicates your acceptance of the updated terms. If you do not agree to the updated terms, you should stop using the services and cancel any paid subscriptions.

15. Entire Agreement

These Terms of Service constitute the entire agreement between you and us regarding the use of services and supersede all prior agreements and understandings. If any part of these terms is deemed invalid or unenforceable, the remaining parts will remain in full effect.

16. Contact Us

If you have any questions, comments, or need support regarding these Terms of Service, please contact us through the contact information on our website. We will respond to your request within a reasonable time.

These Terms of Service are effective as of January 2025.